Last Updated: July 30, 2024

1. Introduction

Welcome to QuickRyde. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, and protect your personal information when you use our ride-sharing services.

2. Information We Collect

We may collect the following information:

• Personal Identification Information: Name, email address, phone number, date of birth, and photographs.
• Location Data: Real-time geographical location of your device for pickup, drop-off, and navigation.
• Travel Information: Ride history, pickup and drop-off locations, routes taken, and fare details.
• Financial Information: For processing payments and commissions, we may collect bank account details (for partners/agents), but we do not store full credit card details. Payments are processed by a secure third-party gateway.
• Device and Usage Information: IP address, browser type, operating system, and interaction with our services.

3. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services, including facilitating rides and processing payments.
• Enable communication between riders and drivers.
• Verify your identity and ensure the safety and security of our platform.
• Personalize your experience, such as suggesting destinations.
• Send you service updates, promotional materials, and other information.
• Comply with legal obligations and resolve disputes.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Drivers/Partners: To facilitate your ride request (e.g., your name, pickup location).
• Third-Party Service Providers: For payment processing, background checks, and map services.
• Law Enforcement: If required by law or to protect the rights, property, or safety of QuickRyde, our users, or others.

5. Data Security

We implement strong security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your information through your account settings or by contacting our support team.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.